Sheraton Memphis Downtown Hotel

We had a great stay. The front desk guy (sorry I didn't get his name) was so nice and accommodating making the check in easy. Our room had a beautiful view of Memphis. We are sorry that it was only for a night. The rooms are a bit dated but ours was clean, comfy bed and a cold ac. That's all I ever need from a hotel room. The bartender and staff were fun and very informative about local things. I recommend staying here.

Rooms are clean. Little bit of maintenance required, tightening up thermostat fixtures, ect. Main doors out of service the entire 5 day stay. One elevator out of service and another one didn't actually stop at the floor, as it was about 10 inches above the hallway floor. Had to help a couple people step down, while others held the doors open. Thankfully, I only saw that happen only once. No free parking on the property, waiting on valet was a slight inconvenience. Will explore other options in the future.

Great hotel right downtown! Convenient for everything with great staff! Arvind at the bar was an exceptional and professional gentleman. His education in hospitality and genuine friendliness were key stand outs! Thank you, Arvind!

So we have been Bonfoy members for many years and actually reached out directly to try to find a hotel to accommodate us with the parking situation being that we are pulling a very large trailer. After the search for multiple hotels, we called directly to the Sheridan and they were able to accommodate us. upon arrival, Michael from the valet service medicine in a parking lot helped us park our trailer in a secure location. We cannot express how thankful we were and how professional Michael was and accommodating. The hotel was. Then upon entry to the hotel, we cannot believe for the great rate how beautiful the hotel was the bar the food everything that we decided to book an extra night because we enjoyed it so much. If you were in the downtown area, this is definitely a place to stay.

Corner room. Pleasant view. Comfortable bed. We wanted the thermostat to be lower though. It would only let us set it within a range which wasn't low enough for us. It felt warm in the room. But the room was nice and we enjoyed our stay. There are not USB plugs though; you will need to bring your own. It was very quiet at night. Which is very nice! We could not hear anyone walking or doors slamming. If you need sound at night, you need to bring a sound machine or a charger (with a nugget) to use your phone for sound.

Exceptional property all around. Front desk service was top tier. Rooms were very nice and the bed was baby soft and comfortable .Valet also was extremely nice which is RARE. Kudos to whoever manages this property.Whenever I’m back in town this will be it. Sheraton for the win!

My customer service started at the valet station. The entrance was full and he was doing his best to control the situation. I told him that I was here to check in. He directed me to a spot and told me that he didn't know if my room would be available but try at the front desk. When I walked inside, the guy at the front desk was very helpful, well mannered, just an overall nice guy. He got my room situation together and redirected me back to the guy outside for parking. The guy helped me gather my things and parked my car... From start to finish... Easy peezy...

This room was huge.. The windows could use a little cleaning so that you could see the beautiful view we had.. But all in all my stay was great and the bathroom was amazing.. The furniture could use a little more cleaning but I would stay again definitely..